Chapter 3: Our people and our value chain
We foster a safe and healthy workplace
The Nestlé way
Our people are at the heart of our business and their safety, health and security are top priorities. We promote a safe and supportive workplace culture rooted in our values of respect.
Each of us is responsible for upholding our culture of safety and health, preventing work-related incidents and work-related illnesses, and protecting ourselves, our colleagues and external workers within Nestlé premises. We monitor our performance toward a ‘zero harm’ working environment and strive for continuous improvement in our practices.
We monitor our performance toward a ‘zero harm’ working environment and strive for continuous improvement in our practices.
How we live it, every day
- Understand and apply our Life-Saving Rules and the safety and health procedures that apply to your activities. Never take shortcuts when it comes to safety.
- Proactively identify, assess and manage preventable risks and immediately report any safety concerns, health hazards or security incidents to your people manager, Safety and Health team or Group Security.
- Be attentive and protect your own safety and health, as well as that of your colleagues. Take notice if someone is struggling and show you care by offering to help.
Putting the Code to the test
Q. I’ve noticed a machine in my factory is heating up faster than usual. There’s no indication this is being addressed. What should I do?
A. Never compromise on safety. Put your task on hold and make sure no one in the area is in immediate danger. Then, inform your supervisor and, if you can, a person from the on-site Safety and Health team so that appropriate safety measures can quickly be put in place, if needed.
Q. Lately, my colleague has been under a lot of stress and is showing signs of anxiety. How can I help?
A. Mental health is just as important as physical health. Approach the situation with sensitivity and care as it could be caused by multiple factors. Ask how they are. Encourage them to talk to their people manager and HR Business Partner and respect their privacy throughout.
