Chapter 4: Our business integrity
We manage data ethically
The Nestlé way
At Nestlé, our values are rooted in respect, including respect for the privacy of individuals. We take seriously our duty to protect personal data and strive to be trusted for our privacy practices by using data in ethical and responsible ways.
We comply with applicable data privacy and data protection laws everywhere we do business. Our Global Privacy Program and Data Ethics Framework go further to embed privacy and ethical data management throughout our business operations.
How we live it, every day
- Understand and be transparent about Nestlé’s data use practices. Only collect and process personal data when necessary and for a specific, lawful and fair purpose.
- Respect the privacy of others – colleagues, customers, consumers and business partners – and be mindful of how you can prevent privacy breaches in the first place
- Raise any concern or incident relating to data privacy and security to the Nestlé Cyber Security Operations Center.
At Nestlé, our values are rooted in respect, including respect for the privacy of individuals.
Putting our Code to the test
Q. I have been inadvertently copied into an email that contains sensitive personal information about several colleagues. What should I do?
A. This information may be considered personal data and this may constitute a personal data breach. Delete the email and notify the sender immediately. If you need further guidance, contact your local Data Protection Champion who will advise on appropriate action.
What is personal data?
Personal information, or personal data, is any data that can be used to identify a living individual.
Examples include:
- Names
- Addresses
- Telephone numbers
- Email addresses
- Employee ID numbers
Sensitive personal data is protected by additional safeguards. Examples include data relating to an individual’s:
- Religious beliefs
- Racial or ethnic background
- Political beliefs
- Health or biometric data
- Sex life or sexual orientation
- Trade union membership
What about AI?
Artificial Intelligence (AI) is quickly revolutionizing business and daily life. While it creates exciting opportunities for Nestlé, it also presents significant legal and ethical challenges. Here’s what you need to know:
- Understand the opportunities and limitations of AI and ensure fitness for purpose before use.
- Comply with Nestlé policies and standards when using AI and seek guidance if you are uncertain about any particular use of AI.
- Apply necessary risk assessment and monitoring measures (including human oversight) to ensure responsible and ethical use of AI.
Resources
Click for more information and internal resources.
Talk to your people manager, Human Resources or Legal and Compliance, or report your concerns through our Speak Up platform.
If you have questions about our Code, talk to your people manager or Legal and Compliance.