Chapter 4: Our business integrity
We communicate and advocate responsibly
The Nestlé way
Nestlé actively engages with society to promote and contribute to the building of healthy lives and a healthy planet. Our global scale and breadth mean we operate in a complex cultural, regulatory and political environment.
We seek to collaborate constructively with industry and civil society to promote solutions to the world’s climate and sustainability challenges. Our interactions with governments and other stakeholders must be transparent and responsible, always consistent with our values and our Corporate Business Principles.
How we live it, every day
- Act with integrity and honesty when interacting with government representatives, public authorities, civil society or industry associations.
- Keep your social media interactions courteous. If you are commenting on political or partisan topics, make it clear that your opinions are your own
- If you are participating in lobbying or advocacy activities, make sure you are registered by your people manager as an authorized representative of Nestlé’s interests externally. Convey only approved Nestlé positions and report promptly and accurately on the content and outcomes of those interactions.
Putting our Code to the test
Q. I’m general manager of a factory in a country where Nestlé has a limited presence. A local councilor has invited me to take part in an event. I don’t normally represent the company externally. What should I do?
A. Before accepting an invitation where you may be perceived to be representing Nestlé, discuss it with your people manager to determine whether it is appropriate for you and for Nestlé. Your manager may also consult Legal and Compliance and Corporate Affairs/ Communications. If the event involves public officials, you will need to register as a person representing Nestlé’s interests and provide a record of the discussions held at the event.
